My dessert was served 3hr40min after takeoff. Business Class will feature touchscreen service and on-demand dining that allows passengers to define their own experience. What is the advice of those who have travelled in business class? Westjet isn't comparable to SQ, QR Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. It's very inconsiderate to generalize others thinking with yours. While many airlines use the entire space between doors one and two on the 787-9 for business class, WestJet squeezes both business and premium economy in that space, and then the rest of the plane is economy. Arrive: 10:50AM (+1 day) The crew was also very friendly. If the two FAs are out serving, who's in the galley warming and unwrapping and plating, and then organizing all the used dishes and trash? The good news is that the business class cabin feels cozy. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. Please advise. Montreal is not a WestJet hub. Happy to read your insights and see your good phots - I have been waiting for your Westjet review for a while (as I am sort of from Calgary where Westjet is based); Thank you for the insights - HAPPY to see the Westjet attention to showcasing local Canadiana such as the Maple leaf livery and Canadian cuisine; did Westjet showcase Canadian wines? Guess what? It depends on the schedule offered by WJ and AC and also if you are a Flying Blue member you just stick to WJ i guess. Between my incoming flight from LGA and the 9:50 p.m. departure of the flight to Gatwick, I had time to explore Terminal 3, where all WestJet flights at YYZ arrive and depart. Definitely shows that some care was put into this product. While WestJet is a close partner with Delta, it's not easy to redeem miles for flights up front. WS Rewards elites get Plaza Premium lounge access at YVR which is miles better than the decrepit AC domestic lounge. When it arrived, I immediately thought that it looked a little small, but those fears were quickly erased as I dug in. Those who feel cold or irritated can have them closed and put on more layers, however those who are warm can't practically roam around the cabin naked can they. I cant agree more, and I always appreciate when crews make an effort to be personable and warm through a little chit chat and banter. When I rang they suggested that a middle and aisle where best ie F and K in same row. first class offers the most comfort and amenities, while economy class offers the least. My advice is travel with layers. I was impressed by the way it was set and by the silverware and plating. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. No service or not much and you can enjoy the lying down and sleeping. There just weren't all that many flicks that appealed to me, though I finally was able to find two to watch -- one during the first meal and one after my nap during the second meal. That meant, where possible for regular punters, remembering their names, welcoming them on board with a smile, remembering their favourite pre-departure drink, asking whether their wife/husband/boyfriend/girlfriend/dog had recovered from the bout of flu they had last time they were with us. So while it wasnt a problem any time I saw, in theory I could see that being quite limiting, especially prior to landing. 3 p.m. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. @ Anthony -- See this post for all of their current route plans: The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. Here is to civility. Cant stand AC but like they are *A. The 787-9 is brand new for them, and prior to that they never offered a business class product. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. 10 minutes later warm towels were distributed. To eat I ordered fresh fruit and a greek yogurt parfait. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. Sweet chili-noodle salad with garlic-ginger beef. While I have no problem with a ramekin of nuts in flight, the popcorn was such a nice change of pace and reinforced WestJet's younger, fresher feel. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. See Larger Map - Get Directions. Rigatoni pomodoro with herb ricotta. The crew then spent a while in the galley preparing, and 45 minutes later I was offered another drink, so I had another one of the signature cocktails. I'm not buying the 'on demand' part here. Still best airline, Qatar that is. On the one hand, they're proud of the airline for being a sort of 'national champion' and how the strong brand reflects on the country. Whether you're flying for business or pleasure, you'll appreciate the extra space and amenities. This was one of the best beef dishes Ive ever had on a plane. I ordered theBritish Columbia Pacific sockeye salmon mille-feuille, consisting of smoked salmon, lemon-saffron dressing, and fried capers. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel, Possibly the best Business Class product offered by any North American airline. Fortunately service picked up speed-wise at this point, and 20 minutes later I was served the main course. Awesome. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. And the dishes are making me hungry. Most important was the hard product was insanely wonderful. I give up. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. I was tired and the cabin crew was very quiet, even the way they walked. Learn more. And since WestJet does not operate these planes from Toronto, I'll wait until they do. WestJet is almost like Qatar Airways in terms of their food & drinks. I am waiting for WestJet do do a 36,000-ft poutine, just for fun. New planes, classes of service, and service flows take time to get used to. Please view our advertising policy page for additional details about our partners. Check in. Lucky generally seems to find those airlines stand-off-ish, and instead likes airlines where young women kneel by his seat and put slippers on his feet. The crew on this flight was fabulously friendly. One can "get US credit cards" to accelerate this process. Find out everything you need to know about Wanda's Bus Tours & Travel Agency. Cost includes $12.95 plus applicable local sales tax. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". The only route where SQ gets it done <30mts is on CGK-SIN. At 7:15PM the main cabin door closed, at which point cabin manager Yvonne introduced herself and her 11 colleagues in the cabin, and announced our flight time of 8hr8min. Most important was the hard product was insanely wonderful. For flight attendants just figuring out where to find things around the galley is sometimes a nightmare. @John AC probably have a better lounge product in YYZ/YYC for sure. I love trying new products, so I was so excited when I boarded the WestJet 787! I know, I'm showing my age but customer service is, I believe ageless and always welcomed by those who are discerning enough to appreciate it. The ones on AA feel more sterile than a hospital. Everyone was also given a candy in the shape of a maple leaf. Well, neither. @Janet, what a nonsense! Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. Especially an airline that previously didn't have business class. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. Here are the best cards for making your trip more comfortable. That's exactly the case with the Amex Platinum card. WestJet business class pre-departure drink. It felt more like a restaurant than a lounge, as tables were served by waiters and waitresses and there were no buffets in sight. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Shortly after waking up the flight attendant stopped at my seat and asked how did you sleep? She also took my breakfast order. Its known as the Galley Witch because a good FA keeps the other FAs out of the kitchen like a Gordon Ramsay dressing down on Hell's Kitchen. WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. Special Dietary Requirements The airline provides a selection of eight special meals which can be arranged by calling the airline call centre up to 24 hours in advance. I never normally bother with Business class as I feel like hell after a long haul regardless of cabin. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Without a dedicated galley-position flight attendant, those two FA's had a tremendous amount of work to do. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. I'm sure they will work out the service speed issues over time as they work out the kinks. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. 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