Think of a time when you could have been more honest with someone and what the outcome might have been. And ever since I brought it up, I've been given a five cent raise. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would like to get a response. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. There are opportunities to advance if you wish to do so. Communication, teamwork, problem solving, motivation, and most importantly working under pressure. I've worked here for a month, and I'm already looking for a different job. 12 oz. I feel that management at that location needs to have Customer Service Skills refresher course. I am disabled and no way to take food back. GM announced its two-week shutdown of the Fort Wayne, Indiana, pickup truck plant, starting on March 27. Your rate is your rate. Then I found out she's a manager at this Whataburger. Whataburger has an overall rating of 3.4 out of 5, based on over 3,389 reviews left anonymously by employees. The . I came through the drive through To whom it may or may not concern I choose the fish as it digests better for me, and I prefer it over beef burgers. I've had bad service there before hoping they would change. 651 . Homes similar to 309 E Brandon St are listed between $245K to $245K at an average of $115 per square foot. Whataburger is a quick-service restaurant that specializes in hamburgers. I work at the one by the speedway (#1119), very fast paced and busy but a great collaborative environment. February 27, 2023 | In recently sold homes in kings grant columbia, sc We said thank you & didnt get a reply. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Can you tell us about a time you went above and beyond for a customer? The only problem is we never have proper management. This all depends on the place you work at and doesnt generalize all WBs. Ive held previous positions where I was in charge of overseeing other employees and ensuring that everyone was doing their job correctly. If you need to get in touch with WhatABurger about an order, an inquiry, or anything else, there are a number of ways you can do this Phone Give WhatABurger a call at 1-800-6burger and they. Lewisville restaurant #575 7:40 PM Austin, Texas - Former Vice President Mike Pence spoke at UT Austin a year after the start of the war in Ukraine. I would apologize for the inconvenience and offer to fix what needs fixing or give them a refund if thats an option. The fish sandwich is my all-time favorite, I even quit the McDonald's Filet o Fish, for the Whataburger Fish Sandwich. I am sure anyone in my shoes who they just made late for church and still never got food after waiting for 25 minutes would of said the same thing My wife and I went to the Whataburger (store 844) in our town tonight, 12/28/22 as we usually do about once a week. Working there was great. This type of conduct is not helping promote good customer service skills with other employees or a good work and customer environment. I shared I was disappointed with the service and she laughed. Si continas recibiendo este mensaje, infrmanos del problema You'll get the same excuse every single time. Most recently, I have been informed (at 3 different locations) Whataburger only offers the fish sandwich on Fridays before/near Lent. I admittedly didn't either bring these issues to management, however I was being overwhelmed with being encouraged to train new hires as a new hire myself?! It is nice to be able to stay late or come in early, we really have control over our own hours. Thanks to Greg Guidry for his annual legal update, to why did i get a benefit warrant (cheque canada)wvu mechanical engineering research What training kind of training will I receive? If you're a local and you know people there that already like you, and you thrive on gossip, you will do well over there. Employees can also obtain financial support to pursue their education through the company's Tuition Reimbursement program. Most likely, you will be asked to dress in business casual attire. How would you measure my success, and what could I do to succeed in your expectations? I Ordered two (2) # 1 Combos and driving off I notice that there were no French Fries. I quit July 2018 because I got tired of the drama there. 26 minutes later finally received our food which was ok besides the cold fries. What qualities do you have that would make you a good fit for this job? You will want to look like someone who can serve food so wear a limited amount of jewelry, if you have long hair wear it back, and cover up any tattoos. Or, maybe it's because the general manager likes to constantly degrade you when things start to get hectic. They told me they only come with a combo. Talk about a time when you had to work as part of a team and what you learned from the experience. This is infuriating and annoying especially when help is needed when theres apparently too much labor. Lastly, a friend had the same amount of consistent hours - realizing that there was favoritism and treated us like replaceable people. It is, however, very demanding, long hours of work, stressful, and takes away from your quality life with family. When have you had a demanding customer, and how did you handle the situation? The staff, managers, and even corporate managers are all so kind and make the company really feel like a family. We understand that apple slices aren't precisely an thrilling choice. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. [protected]@sbcglobal.net. One of the best snacks you possibly can seize at Whataburger is apple slices. Let the interviewer know that you love the product and service you get at Whataburger, and, because of this, you would be proud to represent them. I called and spoke to a girl name Cindy. You can also get ketchup or mayonnaise added at no additional cost. They would continue to come in and find the most minuet of things to dock points off of the store's review, practically driving not only our GM, but the rest of the crew as well, completely mad, until they finally fired my GM about two weeks before I left that place. Working At Whataburger Whataburger employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation. No Whataburger interview questions list is complete without this question. Show that you are familiar with their menu and be prepared to answer any questions about it. Tom, Lynne, and Hugh Dobson founded the Whataburger company in 1950. In fact, junk food is getting popular over the years. 93. Why or why not? They are very welcoming and friendly and always have your back. There are few things more demotivating . Hope she gets talked to & problem is solved. Im 17 and I get out of school at 2:40 and leave at 2:50-55 because I ride the bus. At this time, Redfin doesn't have an agent available to help you with this home. As their employer it also allows me to pay them a bit less since their eyes and ears are bedazzled by their officialish moniker. For Employers. When it would get really busy, (dinner rushes) I would fall a little behind sometimes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The fact that you got a second interview means youre doing great! I would like my money back/ remadeAnd I wold like Cindy to be written up and counseled. "We will not stop providing it until victory is achieved," he said. According to reviews on Glassdoor, employees commonly mention the pros of working at Whataburger to be benefits, coworkers, compensation and the cons to be management . Good pay, good work life balance understanding superiors. I called in for the first time because my dad, my ride, had told me that he wont be able to take me because he was working late. Be very patient with managers. A woman by the name of Maria was taking fries out of the fryer. On top of that I order online ahead of time to make the process easier but it still takes an EXTREMELY long time to even get to the intercom in order to tell them I am there to pick up my order. So, for the entire summer I never had a day off and when I looked at my raise, it was a ten cent raise. Overall good work environment. In addition, hours were severely due to high labor. This is very inconsistent because why would they continue to hire more people. If you're looking for a new restaurant management or Chef opportunity please let us know! Whataburger is good at combining these items and providing good tastes. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. No aid from the "management" before to accomplish this as leaving was also their goal, regardless if the store was ready or if our shift needed help. The motto of Whataburger is Just like you like it. Whataburger is a great company to work for. (ECAR) For Sale: 4 beds, 2 baths 2570 sq. Management is good at my whataburger, I do think they should do some rotating every now and then because it's always the same people at window, same people at fries, front counter, at board, on grill, and taking orders and most people only have been trained on what they do every shift, 50% Discount, Work Hard = Fast Advancement, Laid Back (depending on store), Stay Late = Overtime(41+ hours), Paid 15 Minute Breaks, Usually No Breaks, Only Breaks For Those Who Ask, Poor Pay Increase From Team Lead To Manager($1 Increase, More Responsibilities), NON-Paid 30 Minute Break(like most jobs unfortunately), I worked at unit #91 while going to college. From my experience from working at Whataburger since 2018, I have found that the managers have created a family-like environment that makes every employee want to be at their establishment and give every amount of effort into their role, including myself. If you have a second interview then it is more than likely to be given by the general manager. I was told that if I 5 oct 22 went to navarre store. My day was either for me to take over the shift or get it ready for the next Manager to come in and take over. So after asking for help, the gm (general manager) got this snippy attitude towards me and told me how to do certain things, while talking to me as if I was a child. Don't waste your time getting a job here unless you personally know and are liked by someone in management, or a relative of management. BUT WHAT I REALLY WANT IS TO GET BETTER SERVICE AT THE WHATABURGER IN ROBSTOWN TEXAS. However, before the bun is added, Whataburger piles on three sticks of hash browns, two slices of bacon, one fried egg, and a slathering of Creamy Pepper Sauce. Operating Partners have a natural ability to inspire and rally their teams - while at the same time developing the next generation of leaders. (Pexels: Karolina Grabowska) I told Naomi that for me, returning to work is a constant . Also, the customers are just awful. With a focus on quality and service, Whataburger offers an interview process to find the right person for their company. Answer: No- Whataburger is willing to train the right candidate for the job. Come ready to share examples of when you went above and beyond for a customer. I really wish this location was different due to it being my local whataburger. She insured me that it was well done, and I said no it wasnt. Plus, my example shows how much initiative I have- even though there wasnt anything wrong with the order itself, I wanted to make sure he was happy! Discover the schools, companies, and neighborhoods that are right for you. You can find great options on the restaurant's menu, and those include the famous pancake platter plus breakfast on the bun. It is okay. The coworkers can be annoying but finding someone who knows what their doing and one as a friend to relax makes the day go much less stressful. you'll get bullied every day. If the labor is high you get send home which wasn't great for me. That should be every restaurant policy. Nous sommes dsols pour la gne occasionne. No rewards for working harder, you just receive more responsibility and empty promises. Its as if they indirectly tell me that I suck and should only focus on one task. Whataburger is known for being a Texas fast food chain, for its 24-hour service, for its customer service, and of course, for its table markers: Don't ask me why we collect them. They want to ensure that every person who walks through the door has a positive experience and leaves full and satisfied. I never used them. I get NO recognition for it either bc I come in late but they NEVER take into consideration that I am the last one to leave for my shift every single morning the manager even leaves before meI stay at least one to two hours (probably more ) past my time every.single. If it was the product I would offer to replace it (mention you would check with your manager first). Popular Whataburger products include the Whataburger, the Whataburger Jr., the Triple Meat Whataburger, the Bacon & Cheese Whataburger, the Justaburger, the Whatacatch, and the Whatachickn. I understand that they want dedicated workers because it is a high demanding job, but if my dad even happened to tell me that he was working late while I was at school, I cant call 4 hours beforehand! Of course it's best to have healthy food such as greens, vegetables, fruits, and dairy products, consuming a decent amount of junk food every now and then is not bad. Next match the skills required for the job to your own skillset. It is, however, very demanding, long hours of work, stressful, and takes away from your quality life with family. If there isn't enough coverage (and trust me, there won't be), be prepared to get pulled to another department, even though you weren't trained in that departmentand yes, the customers don't know Jack from an Alice; all Wal-Mart associates look exactly the same to them, so if they co, 10% discount, quartly bonuses, secheduled hour-long lunches, poor management, inconvienant scheduling, low chances of advencement, I'll admit, I was glad to have a job during my time working there. Custom Whataburger YETI Rambler Lowball $29.99. om ons te informeren over dit probleem. Pros & Cons are excerpts from user reviews. Show that you have taken the time to learn about the company and what they stand for, as this demonstrates your interest in the role. This review was chosen algorithmically as the most valued customer feedback. If the location isn't good then don't expect the managers to be OR the costumers. They don't take osha seriously about greasy floors. Whataburger is a great company to work for. It can get stressful at times, like when there is a high school football game and all of the students gather at our restaurant at the same time. If you are looking for Whataburger Interview Questions you have come to the right place. AG1 Be mindful as some fast food restaurants seem to carry the same petty immature high school culture some have came from with team members getting upset when "easier" tasks such as taking out the trash and gossiping about other problematic workers without taking it to management. The starting pay wasn't that great especially if you had lots of bills to pay. Of course, I call in and say the situation and then the manager in charge of my scheduling is just like so youre just not coming? And I just said that I was pretty sure. Working at Whataburger is my favorite! He said working an extra day did not make up for the time off.. This does help in learning how to be fast, which can benefit you in many career fields. Once she approaches the car, she reportedly instinctually . I PROMISE you my dads work is much more important than my job at Whataburger, so I dont really care. 101 Great Answers to the Toughest Interview Questions (affiliate). - my first complaint is in regard to the "manager on duty"samantha", and lack of customer service. Since leaving Unforgotten, Walker has gone on to appear opposite Sean Bean in BBC drama Marriage, and continue her title role in Alibi crime drama Annika. excuses voor het ongemak. Quick shop. However, having some customer service or restaurant experience would be beneficial. Desired outcome: Call Us: 1.800.883.9662. why is car hire so expensive in ireland. Refund please, Replacement and contact. Als u dit bericht blijft zien, stuur dan een e-mail Use Facebook or Google to sign in or register with SimplyHired. If you study the questions above you will be fine. Be sure to highlight your skills and experience related to the job you are interviewing for. They also have good safety measures in regards to covid to keep us all safe and healthy. I have worked in Whataburger for about 1.5 years. Please help us protect Glassdoor by verifying that you're a Went to a What A Burger in Houston #134 444 W little York Houston, Texas 77076 and place an order at outside box. It does offer great growth opportunities and it is financially rewarding. Here you will find out how to successfully answer Whataburger interview questions. Also the pay is really good! If you decide you want to go work at W again, you can probably go to another. What is the best part of working at Whataburger? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Im comfortable working in a fast-paced environment and handling customer complaints. It is a good job for students who need flexible schedules. See what kind of people work at Whataburger, career paths working at Whataburger, company culture, salaries, employee political affiliation, and more. This way, the interviewer can have it on hand, and you can reference specific experiences and skills that relate to the role you are interviewing for. Customers aren't always understanding and become impatient quickly. naar Example Answer:I think honesty is always the best policy because it builds trust between people. Orange Steel Script Mug $19.99. I have never in my life encountered a person like this at a fast food restaurant. This location has always been this way and is seriously a horrible and pathetic representation to the fast food business. The pay is very competitive and the opportunities to move up in the company are endless. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. If you dont know what to say, have a look at other. You can no-call-no-show for days in a row and still have a job, but if you remind them about the raise they promised you 2 months ago, they will get rid of you immediately. New owner Jacob Torres announced the comeback on the restaurant's Facebook fan page Monday. I would find out what is wrong with the customer. Sarah Jacobs. My managers are very flexible with me specifically since I am enrolled in dual credit classes and they understand the importance of education. However location is key when looking into a job at whatabuger. This happened in Lufkin Tx. It started to rain and he was worried, as he did not have an umbrella. The management is terrible. This is a great place to work. But lately I have been getting not what I ask for when ordering. Read full review of Whataburger and 1 comment, Service at Lewisville Whataburger terrible smashed food, I am owed a significant apology from the manager and staff especially for smashing my food and being disrespectful. Can you tell us about yourpreviouswork experience? The other time was the kids and one lady at the drive thru, making everyone wait on food for a long time and it wasn't even good. . Heres another example: I worked at a fast-food chain in my last job. The hardest part of the job was helping the customers if a problem occured and they were not happy. Specialties: Since 1950, Whataburger has proudly served a bigger, better burger. I had to get someone to go pick up for me was not going to ask them to go back because food was undercooked. Cooks need to be more careful when dealing with raw meat. When answering these questions, be prepared to share specific examples from your work history. I ordered a #2 meal, a double meat, but what I received was a single meat. And waiting around pretending to be busy until their shift ended. Native Hawaiian or Other Pacific Islander. I learned to be more organized and efficient in my time management since so many things need your attention at once! How do you feel about standing for long periods of time? Order number 2034797 Mobile pick up order. The base of the breakfast burger is a beef patty and a slice of American cheese. This puts more work on the rest of us sometimes. In . envie um e-mail para second our french fries. It was my first job and because of that I was able to learn so many skills about the workplace. Hire new people. I had to come back because my sandwich was missing an egg. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thats why I was asking she was so rude. Lamentamos Managers tend to sit in offices and chat sometimes leaving you to handle things on your own. Not feeling appreciated. Know their menu inside out so that you can answer any questions about their food. Use this link.. Well both get $50 when you open a Chime bank account and set up direct deposit! Luckily the restaurant next door had it and I was able to get it for the customer. Maybe part of the reason is because this location gets robbed a lot. Since it is such an old business, Whataburger has made a name for itself after much hard work. [protected]@gmail.com. Would have been nice to be warned before hand to know what was going on and be more mentally prepared! Can change days off if needed with 2 weeks advance notice. Older/Dirty/Small/Busy/Short-Staffed = Bad Experience. Please explain how you value teamwork and why its important in the workplace. I stopped and went back to talk to employees working in the Drive Thru and complaint about it. It is essential to keep the customer happy, as an unhappy customer will never return. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. I ordered a patty melt combo and when I got about three bites in the beef was very pink and cool to the touch. My order was not filled correctly. pour nous faire part du problme. How would you describe your ideal candidate for this position? Managers are rude and condescending to their employees. las molestias. Two other times were drive thru issues. Just be ready for prison politics and I hope you got experience being in prison or you will not survive. Camping Mug $12.99. The firm provides employee-support services to solve work-related issues such as housing and legal counsel. You can pick up shifts through the app if you want more hours. 35+ Teamwork Interview Questions and Answers. I'm 17, and have worked at whataburger for about 3 months (rough guess). , they never let you go at your scheduled time, lazy people mainly. [protected]@yahoo.com for a reply. "As someone who has grown and advanced since I joined Whataburger as a Director of Operations more than 15 years ago, I can say that working at Whataburger offers so much opportunity for. After leaving her tech job, she sleeps easier, feels lighter and wakes up excited, she says. and our not mess up people hours, give more days to work, - Great Area - Friendly Staff - Great Team Leaders. The first restaurant was opened in Corpus Christi TX in 1950. per informarci del problema. vscode syntax highlighting not working haskell; it store near slovenj gradec; mizuno women's shorts. Whatateacher Mug $19.99. Were a little short on data, but you can help. These were all valuable life skills that I was able to master at the job and skills I will continue to carry on through my life. Depending on the manager working that day, breaks may or may not be given, it all depends. This was my first time a part of a large corporate brand as my past first experience was with a wonderful local mom and pop shop restaurant which had m, disconnect and mismanaged staff took advantage of manger's laidback attitude, I understand it's a fast food joint, great for a high school kid or first job or something. If possible tell the interviewer you do not have a problem with this. Another factor that led to my satisfaction with Whataburger is their understanding of my schedule and me being a current college student while working around my hours. They don't care about their customers. Think of an example where you had a demanding customer and explain what you did to try to rectify the situation. They were purchased in Jasper Tx. Se continui a visualizzare Which part of the position has the steepest learning curve? Highlight your skills and experience in these areas related to the job you are interviewing for. I understand it's frustrating to fall a little behind when you have a lot of people, but how do you expect a new employee that was not trained, to keep up with these huge rushes? So that should tell you that at whataburger, there is room for promotions and as long as you do the job your stationed at and while your not busy you help other employees at other stations and help the speed of service, and generally follow all the important rules and most of the little nit-pick ones, you will literally advance so yeah that's cute. I also came in on my days off and clocked in at 4:30 am because I was told by management the truck would arrive at 5 am. A viral TikTok video shows a Whataburger employee commenting on how employees can be punished for missing a day of work. Not unless you also make them feel valued. She just said pull up and pointed to a spot so I did and another 5 minutes got my food. When I check their balance on the computer it said there was no balance left on them. With its commitment to quality ingredients, friendly service, and unique atmosphere, Whataburger is a favorite among fast-food lovers in the United States. I would like to get a response. (Can't drive). The co-workers I had were very pleasent and all hard working. The fish sandwich is my all-time favorite, I even quit the McDonald's Filet o Fish, for the Whataburger Fish Sandwich. Additionally, they do not train their employees well. I think teamwork is important because it allows everyone to share their ideas, ultimately leading to a more successful outcome. Just have to apply online and call the store you're looking to apply for to schedule an interview. This will surely increase the credibility of your complaint. The happiest Whataburger employees are General Managers submitting an average rating of 4.2 and Managers with a rating of 2.9. In this post we are going to examine the 5 main reasons why good employees quit, and what you can do to keep your star players. Elaine Luallen I can understand your employer having an issue with an employee not calling them to explain why they weren't at work. "All that glitters is . However, that issue should die after that explanation and any discussion should be about when the employee feels they'll be able to return. Privacy Policy. None of those people should be working there. Browse Whataburger Reviews by Job Title . I get home at 3:15-3:20. I ordered a double cheeseburger well done very well done with mustard, pickles, cheese wrapped with lettuce, no bun a small order of extra crispy, french fries, and a small sprite My meat was not cooked well done there were no pickles and no mustard.
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