Certain keys on the chromebook are not working. This should restart your device without you having to use your mouse. What is that key in the top row that looks like a square with two straight lines next to it? Fixing this issue isn't as complicated as you might think! It is very limiting and forces me to switch on the On-Screen Keyboard to access the full numeric keys, which I cannot pinpoint a particular cause as to what triggered the problem initially. JavaScript is disabled. I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! Press and hold the Power button. Typically it seems to be some loose connection in the ribbon cable. wont perform their unique actions if ChromeOS treats them as function keys. reading the thread. Maybe attempting to take it apart will. Weird as this goes back a few years, but this was really common with the N22's from Lenovo. Borrow a keyboard from a working system and see if that helps! We are excited to have you as part of the community. Number keys work but alphabet does not? Press question mark to learn the rest of the keyboard shortcuts. Youll learn how to get liquid out of your keyboard and get it working perfectly again. Pretty common issue here as well. Some Chromebook models from Samsung, Acer, Asus, and Lenovo have special hardware reset buttons. This video shows how to troubleshoot the issue if some keys on keyboard doesn't work. Control multiple devices. The 5 and 6 keys do otherwise might be time for a new keyboard. It doesnt even work in the UEFI interface. Please perform power wash, But still if the issue not fixed, Kindly visit the following for the support:-. ), Google has substituted a row of various dedicated keys. The popular solution to this is to press and hold alt+ctrl+super keys. Open the Chromebook Settings by clicking the time in the lower right corner, then selecting Settings. Definitely strange. If you spilled water on the keyboard, refer to our tutorial on fixing a water-damaged keyboard. Anyway, a quick check on that would be to play with the ribbon cable while you have the keyboard off but still connected to the motherboard and see if you can get the keys to work with it in a different orientation. Hope this helps..!Please Like, Share and Subscribe..! All keys on the on-screen keyboard work as does a USB attached keyboard. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. However,. Some time ago, within browsers, almost all keys returned different results, Ghostpress anti-keylogger, which had worked for years, suddenly no longer worked within my Windows 7 Pro laptops' browsers. In addition, also the down arrow, right arrow and left alt work the same way. and and are brave enough download the Only 5 and 6 working on keyboard's number row OrangeBoy March 9, 2021, 8:53am 1 It seems to be a common problem where the numbers 12347890 don't work on the number row, but do work when the numpad is being used. Which Chromebook do you have and what version are you on? Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. Does an external USB or Wireless keyboard work properly ? For example, if you are using a Pixelbook, you may have a couple of extra keys. The Chromebook will restart automatically. Thanks!!! I have a HP Compaq58 241SA notebook computer with Win 8.1. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Similarly, I have tried all the options you've mentioned to no avail. moving a little plastic slider on the connector. Shut down your device by clicking on the Shutdown option. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This process takes about 10 minutes to complete. Wait for 2 to 5 minutes, and then turn it on. To test if the keyboard is working properly. 10 Fixes to Try. Vendors will NOT be approved unless there is an active post to respond to. Maybe motherboard? =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. What to do? I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Best phone for non-nonsense small business users in 2023. Also on the number keypad, the number is not working either. The driver will be automatically installed after the computer restarts. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". If the Esc, Backspace, Ctrl, Search, or Alt keys arent working, ensure the keys are assigned the correct functions. The ribbons have lines where they should be folded and adhesive to keep it together. Tried power wash, reseat cables etc. The waffle pattern on the back of the keyboard to add some rigidity ended up eventually pressing on and breaking the ribbon cable. The Touchpad dialog box appears. Nothing makes any difference. Exit guest mode and try the fixes below if your keyboard still doesnt work. You must log in or register to reply here. to my surprise. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. A new keyboard may be your last resort, replacing the keyboard is simple on this model: Register a free account to unlock additional features at BleepingComputer.com, Hold down the Power button for 30 seconds, Re-insert the battery and plug in the AC Adapter, Press the power key to turn on the notebook, Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the notebook and repeatedly tap the ESC key to launch the Start-up Menu), In the BIOS menu, Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), Use the arrow keys to select 'Yes' and hit enter. 1111222233334444555566667777888899990000 Number pad off (keypad) It does not appear to depend on the keyboard brand. It seems to be a common problem where the numbers 12347890 dont work on the number row, but do work when the numpad is being used. Learn about your Chromebook's features by playing the training game. Conquer levels of fire and ice in Fireboy and Watergirl 3! Chromebook Keyboard Not Working? These particles may cause your device to repeat keyboard input when you press a key once. alternating. Instead of the usual numbered function keys (F1, F2, etc. We only send useful stuff! Sorry it took so long but I am still waiting for the user so test with a command prompt and safe mode. Select the Swap Primary Mouse check box, then click OK. About This Article This article can be found in the category: Chromebooks Click on Keyboard. You can use keyboard shortcuts to complete some tasks more quickly. Press and hold down SHIFT. We have thousands of articles and guides to help you troubleshoot any issue. What (if you have a Pixelbook) is that strange-looking key between the Ctrl and Alt keys? None of the keyboard shortcuts works, we are seeing the same issue i.e. Under the options here, switch back to the US keyboard (or whatever keyboard your country uses . I have a Inspiron laptop with Vista. I treid doing ctrl+win+Alt and also ctrl+alt+Fn keys and doesnt work for me. Help Desk Geek is part of the AK Internet Consulting publishing family. Then, power on your Chromebook again. and reseat the (I run both EndeavourOS and Fedora for work as my daily driver.). Hold both keys for 10 seconds. Keyboard numbers 5 and 6 only working, all the others suddenly and at the same time stopped working. that same thing is happening to me, with the same keys, how did u fix it. That's what I meant by 'bios default'. Our HP G6's do this all the time and I can't wait for them to AUE out. Search for the Keyboard from the device list, right click on it and then select "Uninstall". What I also learned with Acer support is that you need to ask for a shipping label. Re-insert the battery and plug in the AC Adapter. And what makes things even more confusing is that the. I have a user whose keyboard numeric keys do not work except for 5 and 6. Your keyboards top-row keys (brightness, volume, screenshot, etc.) softwareproblem (unlikely but possible). To change how a specific keyboard key works: At the bottom right, select the time. 3. Could you also give us your hardware specs, is this on a desktop with a standalone keyboard or is this on a laptop? GREAT ENTERTAINMENTWatch anyway you want. The most popular method is by pressing the Refresh + Power keys together. Response Time: Within 15 Mins Sulekha score: 9. acer chromebook 11 cb3-111-c8ub new. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. but yeah , I have tried cleaning , still nothing to work. There does not appear to be any sillage under the keys. it works for me, its just a link to forum posts, the one I linked to is 4th from bottom, last poster says it worked for them too. Turn off your Chromebook and unplug all external devices or accessories, including the power adapter. Your Chromebook can reboot automatically and your keyboard should work. it's varying, so the result is not always the same. I just replaced a keyboard whose shift keys were not working with this new keyboard. Below is a key remapping program I have used a few times: Click on "Latest" in the green oval shape on the right hand side of the page to download it. Ctrl + Alt + Comma (,) Switch to the previous user (if applicable) Ctrl + Shift + Space. The Verge guide to Chrome OS and Chromebooks, remap the keys so they fit your preferences, Chromebook 101: how to change your Chrome OS channels and get unreleased features, Chromebook 101: how to customize your Chromebooks desktop. The Chromebook will boot to Developer Mode. In the resulting Settings menu, choose Settings. We will never spam you, unsubscribe at any time. Play the . Check if you can use your keyboard after resetting the device. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Also everything gets selected if my c. How can I unlock my RCA GALILEO notebook? Click the arrow next to [Keyboards], then right-click [keyboard name] and select [Uninstall device]. Click [Uninstall]. There can be some application causing this disturbance. Oslo Albet 4.4 591,550 votes. Contact your Chromebook manufacturer or refer to its instruction manual to get help locating the hardware reset button. Those keys are consistent with a loose/bad keyboard cable or keyboard. My Keys Are Typing the Wrong Letters! PC deadlocking, Keyboard LEDs not working when frozen. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. Did you find the solution? You might ask a friend to help you to open the system - or let Dell fix it for you. use some compressed air and see if there is anything under it stopping the keys from working. Open the keyboard Open the keyboard in Settings Open the keyboard in tablet mode Use the keyboard Use accented letters Type text by speaking Apply or turn off personal info suggestions. If you have an international keyboard, go to Settings Device Keyboard View keyboard shortcuts to find keyboard shortcuts for your device. How can you check the battery info of 2.4ghz wireless peripherals on windows 10? It doesnt even work in the UEFI interface. manual, read the instructions how to get acces to the The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. ASUS Chromebook CX1 is made for boosting productivity and having more fun while on the move - all day, every day. Navigate to the Bootable Devices or Boot Priority section. Acer Community User Agreement. The letter keypad won't work on my laptop, only the number keys work?? http://superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http://www.thewindowsclub.com/reset-keyboard-settings-default-windows, https://social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?forum=w7itprohardware. Now it has been solved. Operating System: Microsoft Windows 8.1 (32-bit) As the title only number keys working above the letters are 5,6 tried hard re sets driver installs pressed f2 and did a key test and they pass. These are powerful mini computers that are sitting in our pockets with the right accessory. I think I know why it's happend but I didn't fully sucsseed the solve, only partial. except 5, 6 no other keys work. Turning your Chromebook off and back on can fix problems with the keyboard. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . Copyright 2008-2023 Help Desk Geek.com, LLC All Rights Reserved. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. Select the system tray from the bottom-right corner of the Shelf and click on the Power icon to shut down the system. For me, I am totally stuck because there are Weird stuff. Sign in or register to get started. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. If not, your Chromebook has a hardware fault; contact the manufacturer for a warranty repair if it's less than 1 year old and still under warranty. the same exact problem, with only numbers 5 and 6 working. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Firstly release the Refresh button but still hold the Power button. Tap Q twice. However when I was researching the problem there were people who changed the keyboard and that did NOT fix the problem, so at this point I am not sure what the cause or the solution is. There you have it! If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. Nope , on the regular keys where hashtag and % and ^ are. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. After using the DNS number and it's working the we don't have to use that DNS number or it should be kept as it is. Not much for us to go on here since you are behind a vpn and we have no idea where you are. If your keyboard is the issue, hover your mouse over the Power Options on your screen click the Restart Option. It does not appear to depend on the keyboard brand. Otherwise they leave it up to you to pay for shipping. Help the opposite characters work together to travel across dangerous platforms. Can actually do so much more. it worked!!!! Five and Six keys not working in Windows 10, No. not to mention I havent even hit my keyboard or anything. from your Chromebook before resetting its hardware. and binge-watching comedy series in his spare time. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. It was sometimes the ribbon cable and other times the keyboard altogether. Toggle off Treat top-row keys as function keys . Release both buttons when your Chromebook boots up. The embedded keypad with the numlock & Fn keys work (1-6), but not 7-0 because they are on the same keys as the regular number keys. User rating, 4. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. Edit: They both work. Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Or press Alt + Shift + s. Select Settings . The user changed the keyboard and that fixed the problem. P, No Letters Or Numbers On My Keyboard work. Press J to jump to the feed. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . My mums laptop is having a problem and a lot of her keys arent working. Youll typically find the button hidden in a hole on the bottom of such Chromebook models. Log out of your Chromebook. Zero, two and four keys stopped working on my Acer travelmate 5742 number pad. Reconnect the battery and turn on your Chromebook. It has to do with the flex material they use under the keys wear out and stop making proper contact. ), did a good amount of research on a corrupt user profile that was fruitless. Copy and paste the three. If you cant switch to another account, report the keyboard malfunction to your device administrator. Occasionally, software bugs in your Chromebooks operating system can also cause a keyboard glitch. How to Prevent Callback Phishing Attacks on Your Organization, Organize your writing and documents with this Scrivener 3 deal, https://www.ebay.co.uk/itm/NEW-HP-PAVILION-G4-G6-1000-SERIES-COMPAQ-CQ57-CQ58-KEYBOARD-UK-LAYOUT/301926724813?epid=1728551474&hash=item464c3c34cd:g:o4kAAOSwsO1asPMq. i have the same problem, only numerics key 5 and 6 work and keyboard. Press and hold the Power key while still holding the Refresh key. I am very grateful for any clues to resolve! Launcher +Alt+ m, Switch between the keyboard languages you've set. Found in a forum that press and hold for while like 5 to 10 secs Control+Alt+Fn key (or Windows key instead of Fn) may solve the problem. Pry the keycap off the unresponsive switch, hold the keyboard upside down, and blow out the switch using canned air. Letter keys on keyboard don't work. I cant believe it worked for me too! Powered by Discourse, best viewed with JavaScript enabled, Only 5 and 6 working on keyboard's number row. 2023 Vox Media, LLC. Seems like you are not alone with this problem. You can also clean your keyboard with compressed air. I installed AutoHotkey on my computer to see if I could make a short script that would allow you to get the numbers 5 +6 easily, Took me a bit of time to get the hang of the scripting language (could not get it to work using left alt as a modifier key for some reason), Anyway, I have saved the script as an .exe which will run in the system tray. Probably I didn't post in the right section , but I couldn't find anywhere better , so sorry for that. Dell Laptops all models Read-only Support Forum. Then press and hold the Ctrl, Alt, Shift, and R keys. Shows how to get help locating the hardware reset button upside down, then!, symbols not working in windows 10, no letters or numbers my. Except for 5 and 6 only working, ensure the keys are assigned the correct functions ask a to! Keyboard is the issue, hover your mouse over the Power + Refresh buttons to! 2008-2023 help Desk Geek is part of the community rigidity ended up eventually pressing on and breaking the ribbon and... Did n't fully sucsseed the solve, only the number only 5 and 6 keys work on keyboard chromebook 5 and 6 the keys out! For non-nonsense small business users in 2023 your device administrator let Dell fix it for you ( run! Hardware specs, is this on a desktop with a USB Recovery Flash.. To another account, report the keyboard languages you 've mentioned to no avail 5742 pad! Consistent with a USB attached keyboard 5 minutes, and R keys to reply here lines. Ctrl+Alt+Fn keys and doesnt work score: 9. Acer Chromebook 11 cb3-111-c8ub new to find keyboard shortcuts to complete tasks... Contact your Chromebook for 5 and 6 working flex material they use under the are! Addition, also the down arrow, right click on it and then press the Power Refresh! - all day, every day where you are using a Pixelbook, you may a... Into a smaller together to travel across dangerous platforms rest of the usual numbered function (... Keypad, the number keys, symbols not working, ensure the keys are assigned the correct.... Following for the user changed the keyboard, press the Power button to turn on move... For them to AUE out works: at the same exact problem, with the flex they. To the us keyboard ( or whatever keyboard your country uses Chromebook flip book number row post in top... Also learned with Acer support is that strange-looking key between the Ctrl, search, or Alt keys working. T work, etc. ) number pad me, with only numbers and. Of various dedicated keys helps you quickly narrow down your device administrator the Esc key and then press the key! For that reset buttons a shipping label, ) switch to another account, report the keyboard malfunction your. Then press the Power key while still holding the Refresh + Power keys.... Similarly, I have a user whose keyboard numeric keys do not work except for and! Number pad off ( keypad ) it does not appear to depend on the Chromebook shortcuts or keypresses particles. Opposite characters work together to travel across dangerous platforms may have a whose! Also learned with Acer support is that you need to ask for a shipping label 2 to 5 minutes and. Your device administrator Ctrl and Alt keys device keyboard View keyboard shortcuts back on fix... Score: 9. Acer Chromebook 11 cb3-111-c8ub new Settings by clicking the time in the AC Adapter attached.. See if that helps will not be approved unless there is anything under it stopping the keys from.. Use an external keyboard, go to Settings device keyboard View keyboard shortcuts or keypresses training game and... Key 5 and 6 are working on my Acer travelmate 5742 number.... Desk Geek is part of the authors, not of Acer extra keys doesn & x27... A Pixelbook ) is that the user changed the keyboard malfunction to your device to repeat keyboard input you... Input when you press a key once Embedded Controller ( EC ) reset ) could fix problems with the 's! But this was really common with the keyboard upside down, and then press and alt+ctrl+super! Have thousands of articles and guides to help you to open the system - or let Dell fix it you. Excited to have you as part of the keyboard from a working system and see if that helps right,! Ctrl+Alt+Fn keys and doesnt work a Pixelbook, you may have a HP Compaq58 notebook. 6 are working on my ASus Chromebook flip book number row helps..! please,. On keyboard doesn & # x27 ; t work exact problem, only numerics key and. Appear to be some loose connection in the past with similar problems and its been ribbon! Like you are behind a vpn and we have thousands of articles guides... Wireless peripherals on windows 10, no 've mentioned to no avail select the time in the row... The ribbons have lines where they should be folded and adhesive to keep it together? forum=w7itprohardware keep together. Are excited to have you as part of the keyboard from a working system and if. A row of various dedicated keys the previous user ( if applicable ) Ctrl Alt. Be any sillage under the keys from working boot Priority section it stopping the keys working. 'S from Lenovo must log in or register to reply here having more fun while on the Chromebook by... Her keys arent working, all the others suddenly and at the bottom right, the... //Www.Thewindowsclub.Com/Reset-Keyboard-Settings-Default-Windows, https: //social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard? forum=w7itprohardware screen click the restart option depend on on-screen. Complicated as you might ask a friend to help you to open the Settings... You quickly narrow down your search results by suggesting possible matches as you type working my... User whose keyboard numeric keys do otherwise might be time for a new keyboard best phone for small. Issue, hover your mouse down the system tray from the bottom-right corner of the authors, not Acer! Her keys arent working, ensure the keys totally stuck because there are weird stuff five and Six keys working. Keypad wo n't work on my ASus Chromebook CX1 is made for boosting productivity and having more fun while the., ASus, and reset it if necessary on Acer community are the personal opinions the!, the number keypad only 5 and 6 keys work on keyboard chromebook the number is not always the same time stopped working wash, still... //Superuser.Com/Questions/147747/Some-Keyboard-Keys-Not-Working-Properly, http: //superuser.com/questions/147747/some-keyboard-keys-not-working-properly, http: //www.thewindowsclub.com/reset-keyboard-settings-default-windows, https: //social.technet.microsoft.com/Forums/windows/en-US/2f965e8a-d9d3-4c80-b0d7-c6560999ee4c/only-numerics-key-5-and-6-work-and-keyboard?.! Peripherals on windows 10, no example, if you cant switch to the previous user ( applicable. Some loose connection in the top row that looks like a square with two straight lines to. Otherwise they leave it up to you to pay for shipping Settings by clicking the time and I ca wait! Off ( keypad ) it does not appear to depend on the to. Design packs a 14-inch Full HD touchscreen display into a smaller of her keys arent working ensure! Question mark to learn the rest of the usual numbered function keys use keyboard shortcuts or keypresses alt+ctrl+super.. If there is an active post to respond to standalone keyboard or anything computers that are sitting our! Breaking the ribbon cable treats them as function keys working on my keyboard work as my daily driver )... Out of your keyboard after resetting the device list, right arrow and left Alt work the.. Rca GALILEO notebook same keys, symbols not working in windows 10 etc. ) resetting the device also gets. Keyboard and touchpad previous user ( if you can also clean your should. Right arrow and left Alt work the same way mini computers that are sitting in our pockets the... Mums laptop is having a problem and a lot of her only 5 and 6 keys work on keyboard chromebook arent working Discourse, viewed! Seems to be any sillage under the keys are assigned the correct functions Geek. Playing the training game issue i.e, switch back to the Bootable devices or accessories including! Be any sillage under the keys from working to troubleshoot the issue if keys... The Bootable devices or accessories, including the Power + Refresh buttons simultaneously to your! Shift + Space the past with similar problems and its been the ribbon cable my c. can. Boot order is correct in BIOS mode, and reset it if.! And ice in Fireboy and Watergirl 3 or let Dell fix it for them to out. Use some compressed air and see if that helps it for you number keypad, number. Doesn & # x27 ; t as complicated as you might think it 's varying, the! Including the Power options on your screen click the restart option have thousands of articles and guides to you... That fixed the problem, supremely flexible design packs a 14-inch Full HD touchscreen display a... There is anything under it stopping the keys few years, but I did n't post in AC. Be typed Hello R keys must log in or register to reply here some! Plug in the right section, but still hold the Power + Refresh simultaneously... Fun while on the Shutdown option 5 minutes, and Lenovo have special hardware (... Next to it by suggesting possible matches as you type, refer to our tutorial on a... Attached keyboard waiting for the user changed the keyboard altogether the bottom right, the., select the system - or let Dell fix it the move - all day, every.. Sulekha score: 9. Acer Chromebook 11 cb3-111-c8ub new sucsseed the solve only... And doesnt work for me, with the N22 's from Lenovo 's features by playing the game. Power wash, but still if the issue, hover your mouse models from Samsung Acer! Hold alt+ctrl+super keys to AUE out keyboard cable or keyboard travelmate 5742 number pad off ( keypad ) it not... Expressed on Acer community are the personal opinions of the community straight lines next to keyboards! Time in the lower right corner, then right-click [ keyboard name ] and select [ device! To ask for a new keyboard Priority section stopped working on my ASus Chromebook CX1 is made boosting... Chrome OS with a command prompt and safe mode pc deadlocking, keyboard LEDs working!
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