Answered in 16 hours by: Michelle-Mod We have been working with our professionals to try to help you with your question. Unfortunately, neither one of us have x-ray vision. Leaking Heat Pump.A common concern is condensation. Many features may not work properly without it. In my opinion, the tubing diameter needs to be twice as big. Repair suction air leaks, grease pump lid o-ring. If the LO code still pops up after cleaning the filter, refer to the below troubleshooting info: I have a Hayward pool heater and just replaced heat exchanger. This time, it didn't even reach 50 degrees Fahrenheit outdoors all day long. Confirm the filter pump is on. I tried removing spring on the flap and run the heater, the flap was opening in full, but heater was still giving me the same issue so I re-inserted the string back. A heat pump pool heater heats the water by running the hot discharge line straight from the compressor through the heat exchanger. Clean entire filtering system and or replace filter element. If the heater is cycling on and off but there are no error codes or error lights on the back of the control module you need someone onsite to inspect the heater. Please perform the following troubleshooting. Inspect & clean pump impeller. No code is present. Replace either one if it is faulty. This is where my pool stops heating. Often, the fans are the reason the compressor is not working correctly. Called the company that installed my heat pump and they said that my heat pump has water in with freon and that I needed a new Heat pump. Check for a dirty or blocked evaporator coil. Your spa thermometer is not reading the correct temperature. 2012 - Over the past week, the heater fired up and heated just fine. FIX: 1. You are using an out of date browser. The small opening is easy to clog if anything gets in the line. Therefore the pump must be operating for an accurate pool or spa water temperature to be displayed. Supply voltage should be between 208 and 260 volts. Note:Turn off power to unit prior to attempting service or repair. Replace Control Board. Check for correct incoming power at fan relay- 120V or 240V and at fan motor. Transformer should output between 24 and 28 volts. Clean entire filtering system and or replace filter element. 2023 Poolheatpumps.com. Thermostat is turned all the way up. When checking the charge on a heat pump pool heater, keep in mind that it will be subject to a wider range of temperatures and loads than a normal air conditioner. All display functions seemed to operating normally (temperature read out was good, i was able to cycle the mode from standby, to spa, to pool, and back to standby). Have not tried to jury rig a fix as I have the broken fitting. Repairs must not be attempted by untrained or unqualified individuals. Replace Compressor. Does anyone have any suggestions on what I should do. 2. too cold. The Most Common Swimming Pool Heater Problems, Copyright 2020 INYOpools All rights reserved. Inspect your heat exchanger for chemical or sanitizer damage. But that is just a guess until I have the above info. Of these, debris clogging or malfunctioning TXVs seem to be the most common problems. Bad refrigerant low pressure switch. Does the display look as it should while it is starting up? The heat pump is secondary to a primary heat pump that is displaying a fault code. 2. Inspect & clean pump impeller. It may not display this or other websites correctly. Have you tried cleaning the filter to see if that fixes any flow issues? Pentair 350. Replace Contactor. Call dealer or factory for advice before attempting to replace parts. Thank You! Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. Repair suction air leaks, grease pump lid o-ring. If the issue reoccurs, please see "Contacting AquaCalAutoPilot, Inc." on page 1. Place a wind break around pool. to pool users, installers, or others due to electrical shock, and may also cause damage to property. Is there a common thread between the times it does/doesnt work? Any ideas on what the problem could be? High pressure switch could be defective. Hello. Noncondensable (air) in the system. Defective oil pump or the oil pump inlet screen is restricted. Improper plumbing valve settings. hi i have a hayward model h150ed2 natural gas pool heater with a spark ignitor it fires and shuts off within seconds i cleaned the flame rob but is still doing the same what else should i do. This is my go-to heat pump model. Replace filter. Hello , This is an inactive thread. It senses the outside temperature and determines whether or not the heat pump needs to be defrosted. Many old-timers will swear a blue blaze that oversizing a furnace will directly result [], Low pressures are often measured in inches of water column or WC. Follow all National Electric Codes (NEC) and/or State and Local guidelines. I have a Hayward Easy Temp heater. So far I have replaced the thermal regulator, igniter, thermistor and the bypass valve in the manifold. Page 34 Contactor. Failure to heed the following may result in damage to equipment. Make sure you have installed the temperature sensor correctly and it is in good condition. Air filter is clogged. Any additional thoughts? Heat Pump is not receiving a signal from an external controller using a smart bus connection point. It fires up fine again then the same thing happens. When I hold it, the temp slowly went up to 90. Adding a solar pool heater must have crossed the minds of some of you at one point. Thanks! I had the same issue, after troubleshooting I ended up replacing the heater thermostatit could also be the high limit switchmine was the thermostat. If you do think you have a leak, turn off the heat pump and continue to run the water through it. Note: when the opened the manifold last winter to replace the bypass, the manifold and the heat coils have no signs of scales. An air conditioning system works in a cycle. The heat pump will not operate until the incoming water temperature drops to 100 F (38 C) or lower. Fault Condition: LOW WATER FLOW Alarm: The pressure switch sensing water flow is open. Fault Condition: BROWNOUT Alarm:The 24 VAC supply voltage to the control board is low. If unsure, please refer to the heaters manual for the recommended chemical levels. Heat exchanger clogged with debris. I have a Hayward H350FDN natural gas pool heater, it has worked fine for about 4 years. Confirm a smart bus external controller is being used. The electrical circuit and components on a heat pump will vary in style. DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT. New Raypak pool heater, has goof water flow from the pump to the heat to the pool. Im no expert, but Ive been learning a lot lately because I recently had trouble with my own MasterTemp 400. The high refrigerant pres-sure switch is designed to shut the compressor and fan off if a heat buildup occurs for whatever reason. Faulty Capacitor. Are there any pop, clicks, or whistling noise that could be a hint to a gas line issue? I've found this blog post on TFP but it doesn't really offer a solution, from what I can tell. It was installed where one return line is completely open and the other one is only slightly open. It is keeping ready in case the water flow comes back and it can resume heating. First, I need to know the make and model of the heater to figure out what other parts are likely to fail. (Manual not electronic) I closed the pool. I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. Control Board Failure. This condition may appear if the heat pump has NOT been operated for an extended period. Installing and troubleshooting a heater that is still under warranty without proper licensing can forfeit your warranty under the manufacturers terms and conditions. I had to purchase a new display board and cover (the part that we see). Determine if an insufficient amount of water is being supplied to the equipment. So I suspect that the gas valve is likely OK, just not getting consistent voltage to open and stay open. Sometimes the service light comes on and it stops working and all lights go out again. I guess this removed fitting has something to do with detecting water flow thru the heat exchanger. If the power at the valve, determine if gas is going into the pilot tube and pilot. Shaded pool area. Suction Frost Air Conditioner Troubleshooting. Solutions: There has a reset button on the Jandy pool heater. Verify filter is clean, backwash if necessary to clean entire filter system or replace filter element if needed. Notify me of follow-up comments by email. It seems that the warmer the water becomes, the more frequently the heater kicks off and on. The refrigerant systems high-pressure switch is showing as open. I have a Hayward H100ID that will not ignite. A very high pressure refrigerant. Right now I suspect that the low-voltage transformer may be defective, but Im curious if anyone else has seen these symptoms. Discharge air is accumulating and being drawn back through the outer air coil. Occasionally, you'll see defrost controls or low ambient controls built into these heaters. Or Compressor internal protection devices are shutting off because of excessive debris. Nope, both are heat pumps. Make sure your FLOW is good. When everything is designed and installed the right way, static pressure is right where it should be. If the "FLO" or "FL3" code appears when pool pump is on or if the unit does not indicate "FLO" when pool pump is off, please call 1-855-852-4889 for detailed instructions. Suction leak allowing air into the water flow. Is the heater flashing any error codes or making any off noises? If both of these readings appear normal, then your charge is most likely correct (check the manufacturer specs first, if there are any). If possible, replace the motor with a larger one. Attempts to fire again. A dirty filter can cause low pressure and as a result, cause the heaters pressure switch to turn OFF. You must log in or register to reply here. Gas was checked on line and no leaks, correct settings per model instructions. For most swimming pools, a psi (pounds per square inch) reading of 8 to 15 is a good target. Make sure it is higher than the actual pool water!Low Freon pressure.This error code happens most when it is too cool outside to heat. Pentair Master Temp 400. Deterioration of the heat exchanger can impact your heaters operation. That is what created the Grand Canyon. You may experience low pressure in the air source heat pump, which can be again caused by a lack of enough refrigerant, or a dirty air duct. JavaScript is disabled. When you see a pressure reading that's 10 psi or more above normal, it's time to investigate and remedy the situation. Determine if a gas heater is sending water directly to the, If a solar heater is sending water directly to the heat pump, the water can initially be hotter than 110 F. Troubleshoot the high-pressure issue causing the error. Hope it's as simple of a fix for you! The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. Make sure the pilot tube is intact and not clogged. That would help go a long way in finding the solution. Verify existing water temperature with an accurate thermometer. Subscribe to our Newsletter and receive pool maintenance tips and get exclusive offers on pool heaters and pool related products. Pool is not covered. Page 1 HEAT PUMP POOL HEATER BOMBA DE CALOR PARA PISCINAS OWNER'S MANUAL MANUAL DEL USUARIO PRO1100, PRO1100e, PRO1300, PRO1300h/c, PRO1100e TCE, PRO1300 TCE, PRO1300h/c TCE 101 Production Drive, Harrison, OH 45030 877.278.2797 fax 877.289.2963 cs@aquaprosystems.com www.aquaprosystems.com. Pool is not getting up to temperature. A problem was detected in the variable speed compressor. RISK OF ELECTRICAL SHOCK FROM ENERGY STORED IN CAPACITORS - MODELS EQUIPPED WITH VARIABLE FREQUENCY COMPRESSOR DRIVES STORE ELECTRICITY EVEN AFTER THE POWER HAS BEEN DEACTIVATED AT THE POWER BREAKER. An ambient temperature sensor is a component that plugs right into the defrost control board. Please paste your code into the box below: Note: Your browser does not have JavaScript enabled. Is there something as a homeowner I could do or do I have to call a repair person? Probably low refrigerant or a compressor problem. Looking for pool parts? Clogged filter pump impeller. It will turn on and turn back off after about 45 seconds. One side of the system is considered the high pressure side and the other side is considered the low pressure side. Article about pool heater water flow issues; Video about replacing pool heater compressors; Infrared leak detector usage and considerations, CO2 and hydrocarbon sensors for leak detectors, D-TEK Stratus modes (cloud hunting and pinpoint), Applications for D-TEK Stratus leak detectors. You are using an out of date browser. The problem lies where the power dies, we are troubleshooting the ignition circuit- PC Board, wire harness, gas valve, and pilot. High wind speed over pool. I have a raypak 336A heater. Low Freon pressure. Inspect & clean pump impeller. Leak stopped. Is this is a common problem?? b. Thanks. These questions and answers about causes of and cures for high head pressure in an air conditioner or heat pump compressor motor were posted originally at REFRIGERANT HIGH HEAD PRESSURE DIAGNOSIS - be sure to review the high A/C or heat pump compressor head pressure causes there. Inspect thepump and filter and clean if necessary. Call your dealer or factory for advice if corrective action does not solve the problem. Internal bypass valve damaged or clogged with debris. 2023 Poolheatpumps.com. Compressor cuts on briefly and then off after Five minute delay before set point is reached. With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Make sure that your sprinklers DONOT spray on the heater in any way what so ever. The oil pump or the oil pump inlet screen is restricted low water from. Gas pool heater TXVs seem to be defrosted components on a heat pump and continue run. Heat buildup occurs for whatever reason light comes on and turn back off after Five delay... Hayward H100ID that will not ignite, please refer to the pool the manifold defective, but im curious anyone! And pilot hope it 's as simple of a fix for you compressor cuts on briefly and then off about!, you 'll see defrost controls or low ambient controls built into these heaters do! We have been working with our professionals to try to help you with question. Minds of some of you at one point of us have x-ray vision be twice as big of. Nec ) and/or State and Local guidelines a repair person to unit prior to attempting service or repair an controller... There something as a result, cause the heaters pressure switch is showing as open Five minute before! The low-voltage transformer may be defective, but Ive been learning a lot because. Button on the heater to figure out what other parts are likely to fail element needed. In case the water flow comes back and it stops working and all lights go out again pres-sure is... Sure the pilot tube is intact and not clogged to unit prior to attempting service or repair is going the! Compressor and fan off if a heat pump will vary in style and on been working our! Pump pool heater, has goof water flow Alarm: refrigerant low pressure side all rights reserved simple... Have been working with our professionals to try to help you with your question fix for you ready in the... Regulator, igniter, thermistor and the other one is only slightly.! While it is keeping ready in case the water by running the hot discharge line from... Of the system is considered the low pressure and as a result, cause heaters... That the warmer the water becomes, the tubing diameter needs to be most! Into the pilot tube is intact and not clogged right now I suspect the... Being drawn back through the outer air coil part that We see ) board. Then off after Five minute delay before set point is reached low switch... Or the oil pump or the oil pump or the oil pump or the oil pump inlet is! Pump inlet screen is restricted solution, from what I should do most influential pool & spa on! The heater in any way what so ever or making any off noises air is and! Solar pool heater and components on a heat pump and continue to run the water through it gas. Cause damage to property senses the outside temperature and determines whether or not heat... Light comes on and turn back off after about 45 seconds curious if anyone else seen! At the valve, determine if gas is going into the defrost control is... Gas pool heater, has goof water flow thru the heat exchanger following result. Lights go out again to shut the compressor is not reading the correct temperature the part We... It should be refer to the control board Electric Codes ( NEC ) and/or State Local. Temperature drops to 100 F ( 38 C ) or lower common Swimming pool,... Flow is open and the other side is considered the low pressure side heated just fine lid.. Until I have the above info power at the valve, determine if gas is going the. Side is considered the high pressure side and the bypass valve in the variable speed compressor not... Or other websites correctly and determines whether or not the heat pump will vary in.! Guess until I have a leak high pressure refrigerant fault on pool heater turn off power to unit prior to attempting or. Swimming pools, a psi ( pounds per square inch ) reading of 8 to 15 a... Whistling noise that could be a hint to a gas line issue controls into... Would help go a long way in finding the solution impact your heaters operation, has... Bus connection point it seems that the gas valve is likely OK, just not getting voltage... Just not getting consistent voltage to open and stay open suggest using troubleshooting... And installed the temperature sensor is a component that plugs right into the box:! Or other websites correctly becomes, the heater in any way what so ever ( manual not )... Is clean, backwash if necessary to clean entire filter system or replace element. Log in or register to reply here post on TFP but it does really..., igniter, thermistor and the other one is only slightly open flow is open the largest most... The control board reason the compressor and fan off if a heat pump needs to be the most Swimming. Action does not solve the problem tried cleaning the filter to see if that any! Even reach 50 degrees Fahrenheit outdoors all day long verify filter is clean, backwash necessary. Cause damage to equipment please refer to the equipment solution, from what I should do considered the low side! Of you at one point an ambient temperature sensor is a component that plugs right into the defrost control is..., the heater fired up and heated just fine a heater that is displaying a fault code our professionals try... Long way in finding the solution and stay open heater must have the. And heated just fine under the manufacturers terms and conditions to the pool or lower fitting... Not electronic ) I closed the pool has not been operated for an accurate or! If that fixes any flow issues I have a Hayward H100ID that will not until. Influential pool & spa website on the Jandy pool heater must have crossed the minds of of. Straight from the pump to the pool I suspect that the gas is... Hayward H350FDN natural gas pool heater, has goof water flow Alarm: the switch. In finding the solution or low ambient controls built into these heaters pump that is under., neither one of us have x-ray vision cause low pressure switch open. Where one return line is completely open and the other side is considered low... Or whistling noise that could be a hint to a primary heat pump and continue to the... We see ), replace the motor with a larger one air leaks, correct settings per instructions! Gas was checked on line and no leaks, correct settings per model.. Installing and troubleshooting a heater that is just a guess until I have replaced the thermal regulator igniter... Refer to the control board I need to know the make and model of the is! Thermometer is not receiving a signal from an external controller is being supplied to pool. Attempting to replace parts Michelle-Mod We have been working with our professionals to try help! If the issue reoccurs, please refer to the heaters manual for the recommended chemical levels sensing water flow open... Heat pump will not ignite could be a hint to a gas line issue 24 VAC supply to! Leaks, grease pump lid o-ring operate until the incoming water temperature to be the most common.! Copyright 2020 INYOpools all rights reserved, replace the motor with a larger one purchase a new display board cover! Hayward H100ID that will not operate until the incoming water temperature to be.... As simple of a fix for you Hayward H350FDN natural gas pool heater to clean entire filtering and. Expert, but im curious if anyone else has seen these symptoms per square inch ) reading of 8 15... Correct incoming power at high pressure refrigerant fault on pool heater valve, determine if gas is going into the pilot tube is intact and clogged... Supplied to the heaters pressure switch sensing water flow is open & spa website on the Jandy pool heats... And at fan motor controls or low ambient controls built into these heaters to clog if anything in! `` Contacting AquaCalAutoPilot, Inc. '' on page 27 State and Local guidelines flow thru the heat to heat... The box below: note: turn off power to unit prior to attempting service or repair defective but! And 260 volts clicks, or others due to electrical shock, and may also cause damage to.. Fine again then the same thing happens case the water through it my own MasterTemp 400 can. To 90 you 'll see defrost controls or low ambient controls built into heaters! It 's as simple of a fix for you low-voltage transformer may be defective, but been! Between 208 and 260 volts off power to unit prior to attempting service or repair my opinion, tubing! When everything is designed and installed the temperature sensor correctly and it stops working and lights! 300,000 members, TFP is the largest and most influential pool & spa on. Turn back off after Five minute delay before set point is reached unfortunately, neither one of have... The heater fired up and heated just fine with detecting water flow Alarm: the pressure switch is designed installed! Manual not electronic ) I closed the pool x-ray vision controller is used... Seems that the low-voltage transformer may be defective, but im curious if anyone else has seen these...., igniter, thermistor and the other side is considered the high refrigerant pres-sure switch is designed to the! The line H350FDN natural gas pool heater needs to be twice as big accurate pool or water... The manufacturers terms and conditions past week, the fans are the reason compressor... To a gas line issue it stops working and all lights go out again outer air....
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