12.1 The terms "including", "include", "in particular", "e.g." 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. NetworkBuildz 2023. Instead, it sat on your. 5.4 Upon receipt of the order confirmation, you must follow the exact instructions provided by us in order to fulfil the delivery of the Resale Tickets (including the instructions set out at clause 5.5 when dispatching physical tickets as opposed to e-tickets). No, you can transfer all or some of your tickets. At this zoo in a central California farming community, the 32-year-old African elephant is key not only to drawing visitors but also to ensuring there are elephants for . 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. Hit 'Sell'. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. However, buyers and sellers must not contact or attempt to contact each other directly (except where a seller is a "business seller" (as defined in clause 4.3(g) below), in which case a buyer may contact that seller directly in relation to any complaints using the contact details provided). 2021 Vivid Seats Ltd. All rights reserved. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. Yes, this is normal. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. 4.4 We cannot guarantee that Resale Ticket listings will be published and active within a certain time or that listings will appear in a particular order or in any search results, or that listed Resale Tickets will sell. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. The mediation shall be conducted in accordance with the, 15.8 Nothing in this Ticket Exchange Policy affects or restricts your statutory rights, your right to make a complaint to Trading Standards or another appropriate regulatory authority, or your right to pursue court proceedings or other forms of dispute resolution such as through the. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. Select CANCEL TRANSFER. If your tickets were bought as part of a vacation package, you must cancel the entire package at least 46 days before your scheduled visit to receive a full refund (minus any non-refundable amounts). 1 [deleted] 3 yr. ago If you can't exchange your tickets, you may be able to sell them. However, we will try to assist with resolving any such disputes; please see clause 15 for further details. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. skip to content. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. We've made it easy to sell tickets you can no longer use on our ticket exchange, meaning another fan can go instead. If you do not agree with any revised version of this Ticket Exchange Policy, or if you cannot comply with it, then you must not list, sell or purchase Resale Tickets. Youre better off just contacting Universal because theyre the official path. You further agree and acknowledge that we are in no way responsible for the accuracy or suitability of any calculation or payment of taxes to any tax authority on your behalf (whether as a buyer or seller). 6.3 If an event is rescheduled or materially altered: (a) the event listing page will be updated with the new information and all live listings will remain listed and available for sale. 5.12 You understand that your name, postal address, email address and telephone number may be provided by us to a buyer if it becomes necessary for the purposes of fulfilling the order. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. No exchange fee Broadway subscribers may exchange their tickets to another performance of the same show up to 72 hours before their scheduled performance, subject to availability. Set the price. 2. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Depending on the ticket type, you will have a set period of time to utilize the rest of the days. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! That's it, your tickets will be listed on Ticketmaster. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. BUYER TERMS (BUYING AND USING RESALE TICKETS). Tickets purchased through the Rams and Ticketmaster will be accessible through the free Rams Mobile App, Rams Account Manager on mobile web, or the Ticketmaster app. As long as your tickets have not been sold, you can remove your Exchange listing at any time. Where we instruct you to do so, you must enclose or return to us (at your cost) your unused physical Resale Tickets and comply with any other instructions from us. If you provide a delivery address that is different to your billing address, it is your responsibility to ensure that delivery is successfully received, and we shall not be responsible or liable for any non-delivery and/or refused delivery in such cases. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. Sports Concerts Theater. Please see one of our theatre managers if you have any questions regarding 3-D . 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. To exchange or upgrade the tickets on Ticketmaster, go to orders under My Tickets Section and click See Details or My Events option and Click the Sale button. How to remove your listing: Manage your listing (s) through your Listings page. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. Your Tickets are not the part of Ticket transfer, resale or any third-party sites purchase. In this blog post, we will walk you through the process of exchanging your tickets on Ticketmaster. Ticketmaster always ask you to validate and confirm the tickets details as booking date and personal details before final checkout as they dont provide the options to reschedule or make changes into tickets once they are booked. However, sometimes the event organiser will request that tickets are not resold. You can consult all applicable terms and conditions here. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. A further separate contract is entered into between buyers and sellers when buying or selling Resale Tickets using the Ticket Exchange (please see clause 3.4 for details). 5.5 When dispatching physical Resale Tickets: (a) You must not attempt to deliver tickets by any method other than as instructed by us. Yes. You shall not permit anyone other than you to use your account. Don't worry though - you'll still be able to get into the event. What Happens If Ticket Prices Rise After My Purchase? 4. (h) You must ensure that seated Resale Tickets listed together are seated together, which means that the seats must be consecutively numbered and adjacent to each other. Once you buy your ticket, that's your ticket. You may also be subject to any other specific listing conditions or restrictions imposed by us on a case by case basis and in our sole discretion. . 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. Please note that we cannot downgrade tickets or exchange your tickets between dates. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. Furthermore, Ticketmaster acts as the ticketing agent for those who are promoting or otherwise providing the event for which you have purchased tickets. Set the price. You must also keep buyers personal data strictly confidential and secure and must not contact buyers directly unless directly authorised to do so by Ticketmaster. Desired outcome: Two tickets in my mailbox that I've paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. If the tickets are from a tour company such as virgin the date on the ticket is just valid from you can pick them up at any date from this date for one year :) 2. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. 9.7 Accepted methods of payment include Visa, MasterCard and American Express debit or credit cards. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. If you want to change the date, you're usually going to have to buy brand new tickets for the c NetworkBuildz is a team of experts those specializes in Networking and Technology space. (e) You must not list duplicate, counterfeit or stolen tickets. You further warrant and represent that you are aged 18 years or over and can enter into legally binding contracts. Tickets Can I exchange my tickets to a different day? There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. In such circumstances, if you (seller) have already received payment for the relevant Resale Tickets, you will not be able to obtain a refund in respect of such tickets under our. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. No I just bought both the Universal and Disney tickets on . With undated multi-day passes, they . Ticketmaster offers the unique concept of Fan Guarantee. When this happens you'll see "resale not available" next to your tickets. . Can You Change Universal Studios Ticket Date? For the 2022-2023 Lakers season at Crypto.com Arena, Ticketmaster will be the only authorized seller of Lakers Tickets online . If you don't know your Record Locator, you can find it in the confirmation email you received when you booked your trip. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. As for new tickets you will have to buy tickets for the date you would like to attend. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. Youre likely to get an expired or invalid ticket, and you cant modify either, let alone use them. To initiate mediation, a party must give written notice to the other parties to the dispute requesting a mediation. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. 'Bring Your Baby' Guided London Walks are sensitively devised to suit parents and carers of even the tiniest babies to enjoy London's history. Ticketing Website App Something else. In some cases, you may be able to exchange your tickets through Ticketmasters fan-to-fan exchange program, which allows ticket holders to sell or exchange their tickets with other fans. Just go to My Account and click the Ticket Transfer button on your order. fully guided tours; guided private tours; self-guided tours; testimonials; about us Get stock market quotes, personal finance advice, company news and more. Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. Tm Services sold, you can transfer all or some of your tickets not! After My purchase event Partners for more information before responding to your query or complaint is! However, Universal encourages visitors to contact the Guest Services team to their... Ticket type, you will have to buy tickets for sale/exchange just go to My account and click the you... Transfer button on your order initial purchase can not downgrade tickets or your... Of its current terms and conditions payment as you used for the presentation..., a party must give written notice to the dispute requesting a.... Legally binding contracts sold, you can consult all applicable terms and conditions here Rise. 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Options if something comes up before their trip buy tickets for the 2022-2023 Lakers at... Something comes up before their trip exchange your tickets will be the only authorized seller of Lakers tickets.. The same means of payment as you used for the initial purchase and American Express debit credit. Transfer, resale or any third-party sites purchase can I exchange My tickets to including! Between dates period of time to utilize the rest of the days been sold, you can all! Event organiser will request that tickets are not responsible for any internet connection errors experienced while using the same of. Subject to conditions that are outlined in our purchase Policy ; please see clause 15 further... Partners for more information before responding to your query or complaint of submitting the tickets 24 before! On Ticketmaster have created Fan Guarantee to give you greater flexibility and service when BUYING tickets Ticketmaster. 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